Return Policy

We don’t want you to be unhappy.  We will accept items for return or exchange if they are in new condition, unused, and free of damage by the customer.  Special Order merchandise isn’t returnable.

We must be contacted within 30 days of your purchase for credit or exchange. No items will be returned or exchanged after 30 days. We can exchange product for other products or refund the cost of the product. 

Return shipping is to be paid by you. 

There is a 15% restocking fee for returned orders. 

All returned merchandise must be in the same condition in was when shipped to you.  

You must contact us before returning your order. Call us at 941-448-9282 or email us at sales@happyhoofpads.com.

Our return address is:

Happy Hoof Pads

PO Box 121

Lecanto, FL 34460